Keynote Topics
10 Guiding Principles For Winning Tomorrow’s Business
Synopsis
Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase.
Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared.
Messages
Learn the 10 defining strategies for a customer-experience-focused company
Implement new techniques to shift the entire company from being product-focused to being customer-focused
Gain insights through case studies and examples of how the world’s most innovative companies are offering new and compelling customer experiences
Create a leadership development and culture plan for your organization to create lasting change
Who should attend?
Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.
Gallery
Videos
Blake Morgan is a seasoned leader in the realm of customer experience, renowned as a keynote speaker, customer experience futurist, and accomplished author. With a robust portfolio of expertise, she stands at the forefront of guiding organizations towards unparalleled success in delivering exceptional customer experiences. Her insights have been instrumental in shaping the strategies of […]
Blake Morgan is a seasoned leader in the realm of customer experience, renowned as a keynote speaker, customer experience futurist, and accomplished author. With a robust portfolio of expertise, she stands at the forefront of guiding organizations towards unparalleled success in delivering exceptional customer experiences. Her insights have been instrumental in shaping the strategies of numerous businesses, earning her accolades and recognition across industries.
As the author of two influential books on customer experience, Blake has cemented her position as a thought leader in the field. Her bestselling second book, “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business” published by HarperCollins, has garnered widespread acclaim. Business Insider recognized it as one of the top 20 books executives are turning to amidst the challenges posed by COVID-19, a testament to its relevance and impact. In 2021, the book secured a prestigious top 5 spot on Book Authority’s esteemed list of the “Top 100 Future Of Technology Books of All-Time,” further solidifying Blake’s reputation as an authority in the evolving landscape of customer experience.
Acknowledged as one of the top 40 female keynote speakers for 2020 by Real Leaders Magazine, Blake’s influence extends far beyond the pages of her books. Her debut publication, “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences,” laid the groundwork for her illustrious career, showcasing her deep understanding of the intricacies involved in delivering exceptional customer-centric strategies.
With a wealth of knowledge and experience under her belt, Blake Morgan continues to inspire and empower organizations worldwide to elevate their customer experiences and drive sustainable growth.
Background and Expertise
Blake Morgan’s journey as a trailblazer in the realm of customer experience is defined by her unparalleled expertise and relentless commitment to driving innovation. With a background rooted in understanding consumer behavior and market dynamics, she possesses a unique ability to anticipate emerging trends and leverage technology to enhance customer engagement.
Throughout her career, Blake has collaborated with leading organizations across diverse sectors, offering invaluable insights and strategies to optimize their customer experience initiatives. Her proficiency in harnessing the power of data analytics and emerging technologies has enabled businesses to stay ahead of the curve in an increasingly competitive landscape.
As a sought-after keynote speaker and advisor, Blake brings a dynamic and engaging approach to her presentations, captivating audiences with her depth of knowledge and thought-provoking perspectives. Her ability to translate complex concepts into actionable strategies resonates with audiences, empowering them to implement transformative changes within their organizations.
Blake’s contributions extend beyond the boardroom, as evidenced by her role as a board member of Minerva, a pioneering customer service AI software company. In this capacity, she leverages her strategic acumen to drive innovation and shape the future of customer service delivery.
With a passion for driving positive change and a track record of success, Blake Morgan continues to be a driving force in shaping the future of customer experience.
Reasons to Book Blake Morgan
Event planners seeking to elevate their conferences and events to new heights should look no further than Blake Morgan. Here are several compelling reasons why she is the ideal choice to inspire and engage your audience:
By booking Blake Morgan for your next event, you’re not just securing a speaker – you’re investing in an unforgettable experience that will leave a lasting impression on your audience.
Why Book Through Speakers Inc
When it comes to selecting the perfect speaker for your event, partnering with Speakers Inc offers a multitude of benefits:
By partnering with Speakers Inc, event planners can rest assured that they’re working with a trusted partner dedicated to delivering outstanding results.
Conclusion
In conclusion, Blake Morgan stands as a beacon of innovation and inspiration in the field of customer experience. With a proven track record of success, she continues to empower organizations to thrive in an ever-evolving business landscape. Whether through her insightful keynote presentations, bestselling books, or strategic advisory roles, Blake’s impact is felt far and wide, shaping the future of customer-centric strategies for years to come. For event planners seeking to engage and inspire their audiences, booking Blake Morgan through Speakers Inc is the ultimate choice for a memorable and impactful event experience.
Contact us at Speakers Inc and subscribe to our YouTube channel
For Meeting Planners
This PowerPoint slide above is designed for meeting planners.
Register for FREE and simply click the URL link for automatic download of the PPTX slide.
We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.
Features:
Download Talent Files
Penny Mallory is one of the UK’s top female motivational speakers, drawing her experience from her years in Motorsport as a Rally Driver, and as a Performance Coach within various sectors. Penny is living proof that building Resilience and Mental Toughness are vital if you are to thrive in this world. Penny has worked inside […]
Barbara Kamba Nyathi has been speaking publicly since she was six. Her first brush with public speaking occurred when she recited a Bible verse at the school assembly. T hat experience ignited a passion within her that has grown over the years. During the course of the years she has gained experience and has transformed into […]
Leon Bamforth is an award winning speaker and business consultant who has led and facilitated multi-million pound (GBP) large scale transformation programmes for large and multi-national corporations. Working in, as well as with, business is a big part of what he does. He is an in-demand business consultant helping business succeed by building connected teams […]
Nancy Rademaker is one of the very few female international keynote speakers to cover the impact of digitization on customer behaviour and how that affects the way companies should interact with customers. She likes to share her first-hand experiences straight from the places where technology is shaping our future. Nancy Rademaker has over 20 years […]
David Beckett is an international Pitch Coach, who has spoken at numerous events and conferences around the world, delivering interactive keynotes on pitching. He is entertaining, full of energy and delivers practical takeaways that the audience can put into place in their next pitch. David has trained over 850 Startups to win over €210 Million […]
Vito Di Bari resides in Miami, FL. He maintains a global reputation of excellence as the world’s premiere futurist, innovation strategist and inspirational keynote speaker. His charming and entertaining style leaves nothing to be desired. Vito is the only keynote speaker who has given a TEDx Talk in five world continents. Vito is an […]
There are no results matching your search.
ResetThese remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
All talent fees exclude VAT, travel and accommodation where required.
We are actively working to have our profiles current with Keynote Speech titles, and Summaries.
Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.
If you do not see content here, please contact us.
We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.
Our Mission
© All rights reserved 2024. Created by Speakers Inc