Customer Service

Over the past decade Jon Kroeger has consulted with various clients on addressing challenges within the world of Sales and Retail Experience – both locally and abroad. Traveling to Europe and Asia on strategic learning and implementation programs, Jon has insights around global sales and retail strategies – those that work and those that don’t. […]

David Allison is a human values expert, global researcher and best-selling author. He is focused on changing the way we understand ourselves, the people around us, and those we hope to engage with our work. David allison is the founder of the Valuegraphics Project, the first global inventory of core human values. He has made […]

Dan Gingiss is a globally recognized customer experience keynote speaker, consultant, and author, known for his unique ability to turn ordinary customer interactions into extraordinary experiences. His philosophy centers on delivering remarkable customer experiences that not only meet but exceed expectations, transforming passive customers into enthusiastic brand advocates. Dan has spent over 20 years working […]

Nancy Rademaker is one of the very few female international keynote speakers to cover the impact of digitization on customer behaviour and how that affects the way companies should interact with customers. She likes to share her first-hand experiences straight from the places where technology is shaping our future. Nancy Rademaker has over 20 years […]

Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition. So how can you design a customer experience that has you talked about for decades to come? Geoff Ramm knows the Jedi Mind […]

Antoni Lacinai is an international keynote speaker who has spent more than 25 years deciphering the secrets of outstanding workplace communication. To help people lead their co-workers, serve customer and collaborate with colleagues, he has found 20 communication keys, 3 superpowers, a completely new goal setting model and 13 motivational boosters. Antoni is an author […]