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Keynote Topics
When marketing in a digital world we need make the most of each moment of truth.
Moments of trust are any point at which your customer interacts with your business.
Over the past few years business has found that there are four moments of truth that matter in building a great consumer experience that promotes the sale of your products and services.
Through his book, Humancentric, Mike Saunders has presented to the world a new way of building businesses in the Fourth Industrial Revolution.
Hooked on Tech
This digital economy is an enigma. People and business have been grappling with its potential for years.
Whether we are trying to understand product development in a digital world or parenting in an app-crazy household – we have to admit that the digital economy is one of the most mysterious, enticing and scary economies we have ever had to navigate.
Strong online personal branding is key to getting noticed and building more influence in your career and personal life.
Your online personal brand is one of the most valuable assets you can control. No matter what you’re trying to achieve in life, your personal brand can help you achieve it.
The Five Year Mark is a collection of personal stories and lessons that Mike has learnt while building his business to the five year and million-dollar mark.
Mike Saunders shares anecdotes in a personal “over a cup of coffee” style that breaks down personal barriers thanks to is a uniquely raw and honest approach.
Entrepreneurship, Motivation
Content plans definitely have their place in the eco-system of a social media strategy, however, for many it’s become the single essence of their online presence and this is concerning.
Content plans push us towards distribution thinking.
Mike Saunders is able to deliver any of his presentations via virtual conferencing tools. He’s equipped with high volume fibre lines to ensure a strong connection to your platforms.
He has presented in virtual conferences to audiences in multiple locations at the same time and has been able to keep everyone engaged.
Pre-recorded Presentations
A more professional looking and secure virtual conference package.
A recorded, customised video of a presentation will bring a unique presentation into your conference without any concern of webinar dropping in the middle of the delivery.
Innovation is the heartbeat of an organisation, helping to breathe life and longevity into what you do as well as contribute meaningfully to performance.
Whether you’re innovating on your core business model to diversify profit streams or adding new products to an existing lineup, innovation is a complex undertaking that organisations invest in and embark on.
The internet is a wonderful place where brands can build a relationship with their customers and build brand love.
It’s also a place where brands have been damaged by customer feedback, boycotts and hate speech.
Videos
Mike Saunders is a globally recognized digital transformation expert and keynote speaker, known for his ability to simplify complex digital concepts and make them accessible to a broad audience. As the founder and CEO of DigitLab, one of South Africa’s leading digital strategy agencies, Mike has spent over a decade helping businesses navigate the evolving digital landscape. His expertise spans digital marketing, customer engagement, and innovation, making him a sought-after speaker for conferences and events worldwide. His presentations are both engaging and informative, empowering organizations to embrace digital transformation and enhance their customer experiences.
Based in Durban, South Africa, Mike’s influence extends across Africa and beyond, where he is celebrated as a thought leader in the field of digital strategy. His approach focuses on the intersection of technology and humanity, encouraging businesses to adopt human-centric solutions in their digital efforts. Mike’s passion for innovation, coupled with his deep understanding of digital trends, makes him an invaluable resource for companies looking to stay ahead in today’s fast-paced business environment. His insightful talks not only inspire but also provide actionable strategies that leaders can implement to drive success in the digital age.
Experience
Mike Saunders has over 15 years of experience working at the forefront of digital transformation, innovation, and marketing. As the founder and CEO of DigitLab, a leading digital strategy agency, Mike has worked with numerous high-profile clients, helping them develop and implement successful digital strategies. His work spans various industries, including retail, finance, and telecommunications, where he has helped businesses leverage digital tools to improve customer engagement, increase efficiency, and drive growth. His hands-on approach and deep understanding of both the technical and human aspects of digital transformation make him a trusted advisor and consultant for companies looking to stay competitive in the digital age.
Beyond his role at DigitLab, Mike has gained recognition as a global keynote speaker, delivering impactful presentations on digital leadership, customer experience, and the future of business. His experience as a speaker includes appearances at major international conferences, workshops, and corporate events, where he shares his expertise on how businesses can thrive in the digital economy. Mike’s extensive background in the digital space, combined with his passion for innovation and technology, has earned him accolades as one of Africa’s top digital thought leaders. Through his work, he continues to shape the future of digital marketing and business strategy, empowering leaders and organizations to embrace the opportunities of the digital world.
Expertise
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Author Books | Articles
The heart of Mike Saunders’ exciting new book is how to build a successful business in the Fourth Industrial Revolution while focusing on human stakeholders.
Finding MY Virginity is the title of Caroline Ravenall forthcoming book which reflects her passion for creating future-fit business cultures and ennobling people to live more meaningful, courageous and impactful lives. Drawing on a strategic sales and leadership background of almost 10 years in Richard Branson’s Virgin Group and 15 years of business, coaching and […]
Carmen Murray is the founder of Boo-Yah! a leading Modern Marketing Business that provides a number of initiatives to ensure businesses become Future Fit™. She is a marketing activist and torchbearer for Diversity and Inclusion and was recently recognised by Meltwater as the top Women in Tech, Africa, 2019. She received the most prestigious award, […]
Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition. So how can you design a customer experience that has you talked about for decades to come? Geoff Ramm knows the Jedi Mind […]
David Allison is a human values expert, global researcher and best-selling author. He is focused on changing the way we understand ourselves, the people around us, and those we hope to engage with our work. David allison is the founder of the Valuegraphics Project, the first global inventory of core human values. He has made […]
Kim Stephens is a Cape-based copy writer with a passion for equality, adventure and perfect 1-liners. Kim launched A PR consultancy in 2007. With a qualification in PR and Business Communication, she spent 5 years in the radio industry and another 5 years navigating the magazine industry. Following her passion for innovative, effective communication Kim […]
Elizabeth Lee Ming is passionate about digital, social, CRM and driving leadership in customer centricity. With over twenty years experience in B2B and B2C marketing on both the client and agency sides, she has worked in South Africa, the UK and the U.S.A at numerous blue chip organisations. Her experience covers customer relationship management, loyalty, […]
Solly Moeng is a widely experienced professional with a career that has seen him manage a variety of projects in various sectors and in countries spanning several continents. He is an established independent media professional with specialisation in Reputation Management, Stakeholder Engagement Strategies, Strategic Internal & External Communications, PR and Media Relations. As a destination […]
Sizakele Marutlulle, founder and CEO of a pan-African strategy and advisory firm, is a powerful voice in reimagining business through a human-centered lens. She champions Humancentric Creatives, a pioneering approach that places people, not just profit, at the heart of organizational success. Sizakele’s advisory work guides leaders across the continent to design inclusive futures, build […]
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