Make Employee Engagement Your Business Strategy

  • Author: Kgadi Mmanakana
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In today’s business world Make Employee Engagement Your Business Strategy, most leaders will agree that employees are a company’s most valuable asset. But that statement only holds true when employees are truly engaged in their work. Without engagement, the workforce may be doing the bare minimum or worse, becoming a silent force of resistance within the organization.

The pandemic revealed cracks in the traditional employer-employee dynamic. Since 2020, millions of workers around the world have voluntarily left their jobs in search of better conditions, more flexibility, and deeper purpose. This shift was so significant that Professor Anthony Klotz dubbed it The Great Resignation, a global re-evaluation of workplace culture and expectations.

But what if we could shift that narrative? What if The Great Resignation sparked The Great Recognition? A recognition that employee engagement is not an HR initiative it’s a core business strategy. When employees are engaged, they’re less likely to quit, more likely to innovate, and more willing to go above and beyond. And as event planners know well: the people behind the scenes can make or break an experience.

Why Should Leaders Care?
Because disengagement is quietly blocking your competitive edge. It’s the reason teams fail to innovate. It’s the drag on performance. It’s the root of low morale. On the flip side, engaged employees are your secret weapon they bring ideas, energy, resilience, and ownership. They’re not just clocking in; they’re invested.

Gallup’s State of the Global Workforce report states that only 15% of employees globally are actively engaged. That means 85% are coasting—or struggling. If your organization is aiming for high performance, innovation, and relevance in a fast-changing world, employee engagement must become part of your strategic roadmap.

What Exactly Is Employee Engagement?
It’s more than showing up to work. It’s about how your team feels, thinks, and acts in relation to your organization. An engaged employee believes in the company’s mission, feels valued and trusted, and is emotionally connected to the outcomes they help deliver.

This kind of engagement leads people to go beyond their job descriptions—to support colleagues, delight customers, and advocate for the brand. It’s not something you can demand. It’s something you cultivate.

What Causes Disengagement?
Many teams fall short not because they lack talent, but because of how they’re led. Disengagement is often a symptom of the workplace environment: poor communication, lack of recognition, micromanagement, toxic culture, or organizational rigidity.

People disengage when they feel invisible, mistrusted, or exhausted. When leadership fails to connect emotionally and psychologically with their teams, it erodes trust—and trust is the cornerstone of engagement.

So What Can Leaders Do?
If you want an engaged team, you have to start with yourself. Your energy, empathy, and involvement set the tone. During the pandemic, many leaders became more human checking in, offering flexibility, and listening. That shift created trust, and trust inspired performance.

Here’s what works:

Be present and empathetic. Get involved in your team’s world. Trust them to do their jobs and show you care about them as people. When employees feel seen and heard, they’ll show up for you in return.

Communicate constantly. The uncertainty of the past few years taught us the power of transparent communication. Whether it’s company updates, recognition, or a simple check-in, communication fosters culture and culture drives engagement.

Equip and empower. Engagement isn’t just emotional, it’s practical. Make sure your team knows what’s expected, has the tools to succeed, and feels confident in their role. Offer opportunities to grow, contribute ideas, and do their best work.

You’ll know engagement is thriving when your team says:

  • “I know what success looks like.”
  • “I have the tools to do my job.”
  • “I feel recognized and supported.”
  • “My voice matters here.”
  • “I understand how I contribute to our goals.”

The Benefits Speak for Themselves

When you make employee engagement a business strategy, the results are profound. You’ll see:

  • Greater productivity and creativity
  • Higher retention and loyalty
  • Stronger brand reputation
  • Better customer experience
  • A team that becomes your greatest market intelligence source

Engaged employees don’t just do the work, they push boundaries, create solutions, and advocate for your mission. They help your business stay relevant, resilient, and ready for whatever comes next.

Final Thought
If you’re an event planner, team leader, or executive wondering how to ensure lasting impact not just at your next event, but in your entire organization—start with engagement. Prioritize it. Measure it. Nurture it.

Because when your people care, everything changes.

Make employee engagement your business strategy and watch your organization come alive.

Written by Kgadi Mmanakana | Adapted for Speakers Inc

Contact us at Speakers Inc and view our International site

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