speakers inc

Blake Morgan

Tagline: Customer Experience

Speaker Highlights

  • Thought Leadership: Blake Morgan is recognized as a thought leader in customer experience, offering cutting-edge insights and strategies to drive organizational success.
  • Engaging Presentations: With her dynamic speaking style and captivating delivery, Blake keeps audiences actively engaged and inspired from start to finish.
  • Customized Content: Blake tailors her presentations to meet the specific needs and objectives of each event, ensuring maximum relevance and impact.
  • Proven Results: Blake’s expertise has a measurable impact on organizational success, driving increased customer satisfaction and brand loyalty.
  • Trusted Partner: Speakers Inc provides personalized service and reliable support, ensuring a seamless experience for event planners and speakers alike.

Keynote Topics

10 Guiding Principles For Winning Tomorrow’s Business




Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase.


Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared.




Learn the 10 defining strategies for a customer-experience-focused company
Implement new techniques to shift the entire company from being product-focused to being customer-focused

Gain insights through case studies and examples of how the world’s most innovative companies are offering new and compelling customer experiences

Create a leadership development and culture plan for your organization to create lasting change


Who should attend?


Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.


Travels From:

  • Los Angeles, USA

Fee Range:

  • Fee Range: 100k - 250k



Video 1

Blake Morgan is a seasoned leader in the realm of customer experience, renowned as a keynote speaker, customer experience futurist, and accomplished author. With a robust portfolio of expertise, she stands at the forefront of guiding organizations towards unparalleled success in delivering exceptional customer experiences. Her insights have been instrumental in shaping the strategies of […]

Blake Morgan is a seasoned leader in the realm of customer experience, renowned as a keynote speaker, customer experience futurist, and accomplished author. With a robust portfolio of expertise, she stands at the forefront of guiding organizations towards unparalleled success in delivering exceptional customer experiences. Her insights have been instrumental in shaping the strategies of numerous businesses, earning her accolades and recognition across industries.

As the author of two influential books on customer experience, Blake has cemented her position as a thought leader in the field. Her bestselling second book, “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business” published by HarperCollins, has garnered widespread acclaim. Business Insider recognized it as one of the top 20 books executives are turning to amidst the challenges posed by COVID-19, a testament to its relevance and impact. In 2021, the book secured a prestigious top 5 spot on Book Authority’s esteemed list of the “Top 100 Future Of Technology Books of All-Time,” further solidifying Blake’s reputation as an authority in the evolving landscape of customer experience.

Acknowledged as one of the top 40 female keynote speakers for 2020 by Real Leaders Magazine, Blake’s influence extends far beyond the pages of her books. Her debut publication, “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences,” laid the groundwork for her illustrious career, showcasing her deep understanding of the intricacies involved in delivering exceptional customer-centric strategies.

With a wealth of knowledge and experience under her belt, Blake Morgan continues to inspire and empower organizations worldwide to elevate their customer experiences and drive sustainable growth.

Blake Morgan | Customer Experience Futurist

Background and Expertise

Blake Morgan’s journey as a trailblazer in the realm of customer experience is defined by her unparalleled expertise and relentless commitment to driving innovation. With a background rooted in understanding consumer behavior and market dynamics, she possesses a unique ability to anticipate emerging trends and leverage technology to enhance customer engagement.

Throughout her career, Blake has collaborated with leading organizations across diverse sectors, offering invaluable insights and strategies to optimize their customer experience initiatives. Her proficiency in harnessing the power of data analytics and emerging technologies has enabled businesses to stay ahead of the curve in an increasingly competitive landscape.

As a sought-after keynote speaker and advisor, Blake brings a dynamic and engaging approach to her presentations, captivating audiences with her depth of knowledge and thought-provoking perspectives. Her ability to translate complex concepts into actionable strategies resonates with audiences, empowering them to implement transformative changes within their organizations.

Blake’s contributions extend beyond the boardroom, as evidenced by her role as a board member of Minerva, a pioneering customer service AI software company. In this capacity, she leverages her strategic acumen to drive innovation and shape the future of customer service delivery.

With a passion for driving positive change and a track record of success, Blake Morgan continues to be a driving force in shaping the future of customer experience.

Reasons to Book Blake Morgan

Event planners seeking to elevate their conferences and events to new heights should look no further than Blake Morgan. Here are several compelling reasons why she is the ideal choice to inspire and engage your audience:

  1. Unparalleled Expertise: With years of experience and a proven track record of success, Blake brings unparalleled expertise to every speaking engagement. Her deep understanding of customer experience dynamics enables her to deliver insights that resonate with audiences across industries.
  2. Cutting-Edge Insights: Blake stays at the forefront of industry trends, offering cutting-edge insights into the future of customer experience. By incorporating the latest research and innovations into her presentations, she provides audiences with actionable strategies to stay ahead of the curve.
  3. Engaging Delivery: Known for her dynamic and engaging speaking style, Blake captivates audiences with her passion and energy. Whether addressing small groups or large audiences, she has a knack for keeping attendees actively engaged and inspired throughout her presentations.
  4. Customized Content: Blake Morgan understands that each event is unique, which is why she takes the time to tailor her presentations to meet the specific needs and objectives of her clients. By customizing content to align with event themes and audience demographics, she ensures maximum impact and relevance.
  5. Proven Results: Event planners can book Blake with confidence, knowing that her presentations consistently deliver tangible results. From increased customer satisfaction to enhanced brand loyalty, her insights have a measurable impact on organizational success.

By booking Blake Morgan for your next event, you’re not just securing a speaker – you’re investing in an unforgettable experience that will leave a lasting impression on your audience.

Why Book Through Speakers Inc

When it comes to selecting the perfect speaker for your event, partnering with Speakers Inc offers a multitude of benefits:

  1. Extensive Network: Speakers Inc boasts an extensive network of top-tier speakers, ensuring access to a diverse range of talent across industries and specialties.
  2. Personalized Service: Our team of experienced professionals works closely with event planners to understand their unique requirements and preferences, facilitating seamless speaker selection and coordination.
  3. Industry Expertise: With years of experience in the speakers bureau industry, Speakers Inc possesses in-depth knowledge of market trends and audience preferences, enabling us to recommend speakers that align with your event objectives.
  4. Reliable Support: From initial inquiries to post-event follow-up, Speakers Inc provides reliable support every step of the way, ensuring a stress-free experience for event planners and speakers alike.
  5. Quality Assurance: As a reputable speakers bureau, Speakers Inc is committed to upholding the highest standards of excellence in speaker selection and representation, guaranteeing exceptional quality and professionalism at every event.

By partnering with Speakers Inc, event planners can rest assured that they’re working with a trusted partner dedicated to delivering outstanding results.


In conclusion, Blake Morgan stands as a beacon of innovation and inspiration in the field of customer experience. With a proven track record of success, she continues to empower organizations to thrive in an ever-evolving business landscape. Whether through her insightful keynote presentations, bestselling books, or strategic advisory roles, Blake’s impact is felt far and wide, shaping the future of customer-centric strategies for years to come. For event planners seeking to engage and inspire their audiences, booking Blake Morgan through Speakers Inc is the ultimate choice for a memorable and impactful event experience.

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