Aki Kalliatakis is a distinguished professional speaker renowned for his expertise in customer care, sales strategies, and as a dynamic conference speaker. With a dedicated focus on enhancing customer experiences and driving sales growth, Aki has invested significant time and effort in developing and delivering impactful courses tailored for managers and supervisors across various organizations. […]

With close to 30 years in keynote speaking and consulting, Grant Driver has made a significant mark on workplace culture and employee engagement. His deep understanding of organizational dynamics, coupled with extensive experience in NLP (Neuro-Linguistic Programming), has positioned him as an authority in optimizing workplace environments. His approach combines neuroscience-backed insights with practical techniques, […]

The founder and MD of Brilliance, Samantha Hillion-Burns is dedicated to helping companies around the world become more successful at and by proactively looking after customers’ best interests. Passionate about her clients, Samantha provides effective customer experience tools, practical advice and inspirational training.  Having over 25 years’ executive experience in the field of keeping customers (including […]